Privacy Policy
Effective Date: September 2, 2025
Onward Mediation and Coaching (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, www.onward-mc.com, or use our services.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site and services.
1. Information We Collect
We collect the following types of information when you interact with our website or services:
Personal Information: Name, email address, phone number, or other contact details you voluntarily provide when scheduling sessions, subscribing to newsletters, or submitting inquiries.
Session Information: Notes you share voluntarily during coaching or mediation sessions (which remain confidential and are never shared without consent, except as required by law).
Technical Information: Non-identifiable data such as IP address, browser type, device information, and cookies for site performance and analytics.
2. How We Use Your Information
Your information is used to:
Schedule and manage coaching or mediation sessions
Respond to inquiries or support requests
Provide resources or updates you have requested
Improve website performance and user experience
Comply with legal requirements
3. Confidentiality
We are committed to maintaining the confidentiality of all information you share. However, we may disclose information:
As required by law, court order, or government regulation
If there is a concern for your safety or the safety of others
4. Not Legal Advice
Our coaching and mediation services are not legal advice. While we provide guidance, education, and support related to divorce and co-parenting, we are not attorneys or legal representatives. For legal questions or representation, you should consult with a licensed attorney in your jurisdiction.
5. Data Security
We take reasonable precautions to protect your personal information through secure storage, encryption (where applicable), and restricted access. However, no online transmission or electronic storage method is 100% secure.
6. Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience, track usage patterns, and improve functionality. You may disable cookies in your browser settings, but this may affect certain website features.
7. Third-Party Services
We may use trusted third-party service providers (such as scheduling platforms, payment processors, or email marketing tools). These providers have their own privacy policies, and we are not responsible for their practices.
8. Children’s Privacy
Our services and website are not intended for children under the age of 18. We do not knowingly collect information from minors. If we become aware of such data collection, we will promptly delete it.
9. Your Rights
Depending on your location, you may have the right to:
Access, update, or delete your personal information
Withdraw consent for data collection or marketing
Request a copy of your personal data
To exercise these rights, contact us at [email protected].
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with the updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Onward Mediation and Coaching
Email: [email protected]
Phone: (949) 351-6058
Website: www.onward-mc.com